Millstone Painting (operated by Renovo LLC, "we," "us," or "our") takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you contact us for a quote, use our website, or interact with our advertisements. We will never sell your personal information to third parties — period.

Information We Collect

We may collect the following types of personal information:

• Contact information – your name, phone number, email address, and mailing or service address

• Project details – information you provide about your home or painting project when requesting an estimate

• Communications – messages, inquiries, or feedback you send us through our website contact form, email, phone, or social media

• Usage data – basic, anonymized information about how visitors interact with our website (e.g., pages visited, browser type), collected through standard analytics tools

We only collect information that is reasonably necessary to provide our services and communicate with you.

How We Use Your Information

We use the information we collect solely to:

• Respond to your inquiries and schedule free estimates

• Provide painting services and manage your project

• Send you relevant communications about your estimate, project status, or follow-up care

• Improve our website and better understand what our customers need

• Comply with applicable legal obligations

We do not use your information for unsolicited marketing unrelated to services you have requested.

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes.

We may share your information only in the following limited circumstances:

• Service providers: Trusted internal software platforms we use to operate our business (e.g., scheduling, estimating, or communication tools) that are contractually obligated to protect your data and use it only to support our services

• Legal requirements: If required by law, court order, or government authority

Data Retention

We retain your personal information only as long as necessary to provide our services, maintain business records as required by law, or resolve any disputes. If you would like us to delete your information, please contact us and we will honor your request to the extent permitted by law.

Cookies and Tracking

Our website may use cookies and basic analytics tools (such as Squarespace Analytics or Google Analytics) to understand how visitors use our site. This information is aggregated and anonymous — it does not identify you personally. You can disable cookies in your browser settings at any time.

We run advertisements on platforms such as Facebook/Instagram (Meta). These platforms may collect data in accordance with their own privacy policies when you interact with our ads. We encourage you to review Meta's Privacy Policy at https://www.facebook.com/privacy/policy for more information on how they handle data.

Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal record-keeping requirements)

• Opt out of any future communications from us at any time

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect and will not accept any personal information from minors under the age of 18.

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to protect you, our users, in an evolving technology landscape and we invite you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Millstone Painting (Renovo LLC) Wilton, CT Phone: 203-293-7758